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Privacy Policy – Ooleva

At Ooleva, we highly value the protection of our customers’ personal data. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Ooleva collects various types of personal data to provide an optimal shopping experience. This data may include:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

Use of Personal Information

The collected personal data is used for the following purposes:

  • Processing and shipping of orders

  • Managing payments and preventing fraud

  • Communicating with customers about their orders and our products

  • Improving customer service and responding to inquiries

  • Sending updates about new products, promotions, and events (with the customer’s consent)

Sharing of Personal Information

Ooleva does not sell, rent, or share personal information with third parties, except in the following cases:

  • With third-party service providers who process payments or handle order fulfillment

  • When required by law or to comply with legal proceedings

  • To protect the rights, property, or safety of Ooleva, its customers, or the public

Security of Personal Information

Ooleva implements appropriate security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Use of encryption technologies for payment transactions

  • Restricted access to personal data to only those employees and partners who need it to provide our services

Retention of Personal Information

Ooleva retains personal data as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

Customer Rights

Under applicable law, customers have certain rights concerning their personal data, including:

  • Right of access: Customers may request a copy of their personal data held by Ooleva

  • Right of rectification: Customers may request corrections to inaccurate or incomplete data

  • Right of deletion: Customers may request the deletion of their data, subject to legal retention requirements

  • Right to withdraw consent: Customers may withdraw their consent to data processing at any time

Cookies and Similar Technologies

Ooleva uses cookies and similar technologies to enhance user experience on our website. Cookies help remember customer preferences and track site usage. Customers may adjust browser settings to refuse cookies, but this may affect website functionality.

Changes to the Privacy Policy

Ooleva may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage customers to review this page regularly to stay informed of any updates.

Contact Information

For questions regarding this privacy policy or to exercise your rights concerning personal data, please contact Ooleva at:

Email: Support@ooleva.com

Ooleva is committed to protecting your privacy and using personal data responsibly and securely.